Operations Analyst – Supply (Moldova)

About the role

As an Operations Analyst – Supply you will optimise the performance of our 3PL fleet in Chișinău and Bălți. You will work with data and partners to keep courier performance, compliance and reporting at the level the business needs.

Key responsibilities

• Conduct in‑depth data analysis to identify trends, opportunities and pain points across supply operations.
• Generate actionable insights from complex datasets to inform strategic decisions and operational improvements.
• Develop and maintain dashboards and reports tracking key performance indicators and operational metrics.
• Identify and communicate important insights to stakeholders, influencing changes that enhance efficiency and satisfaction.
• Use data to support strong relationships with Glovo’s partners and couriers, demonstrating value.
• Collaborate with cross‑functional teams to ensure a data‑driven approach to operations.

Required profile

• Experience in data, business or operations analytics, preferably in transportation, delivery or logistics.
• Solid practical SQL skills for querying and data extraction.
• Proficiency in building dashboards with Looker, Power BI, Tableau or similar tools.
• Strong competence in Google Sheets or MS Excel for quick ad‑hoc analysis.
• Clear communication skills to explain analytical findings to non‑technical partners.
• Fluent in Romanian and Russian; English (minimum B2) for daily communication.

Required skills

• SQL
• Looker, Power BI, Tableau
• Google Sheets / MS Excel
• Python (pandas) – nice to have
• Google Cloud Platform, BigQuery – nice to have
• AI tools such as Gemini or Claude – nice to have

What we offer

• Top‑notch private health insurance.
• Monthly Glovo credit for meals.
• Discounted gym memberships.
• Online therapy and wellbeing benefits.