Junior Customer Success Manager

About the role

Join a fully remote, fast‑growing AWS partner helping startups scale on the cloud. As a Junior Customer Success Manager you will support new and existing customers, ensuring they get the most out of AWS and our services.

Key responsibilities

• Provide day‑to‑day support for startup customers, building strong, professional relationships.
• Onboard new customers remotely, creating a welcoming experience.
• Deliver fast, consultative advice on AWS usage, cost optimisation, well‑architected best practices and related services.

Required profile

• At least 1 year in a customer‑centric role (customer success, key account management, sales, consulting, project management, etc.).
• Strong English communication skills and a customer‑oriented attitude.
• Basic cloud computing knowledge; AWS familiarity is a strong plus.
• Self‑starter mindset with curiosity and a drive to grow.

Required skills

• AWS (basic knowledge, Cloud Practitioner certification is a plus).

What we offer

• Competitive salary of €2,000‑€2,500 gross per month.
• Fully remote work with flexible hours.
• Unlimited time off and allowances for workspace and well‑being.
• Opportunity to work with the world’s leading public cloud and a supportive international team.