Java Technical Support Engineer (Remote)

About the role

We are looking for a Java Technical Support Engineer to join our Incident Response Team. In this remote position you will monitor Java‑based applications, respond to alerts, and help keep our systems running smoothly.

Key responsibilities

• Provide technical support coverage during business hours.
• Monitor system performance and react to alerts.
• Troubleshoot and resolve issues in Java applications.
• Document incidents and solutions for knowledge sharing.
• Collaborate with development teams to implement improvements.
• Participate in process‑enhancement initiatives.

Required profile

• Hands‑on experience with Java development and troubleshooting.
• Familiarity with support roles and incident response processes.
• Strong problem‑solving and analytical thinking abilities.
• Effective communication skills in English.

Required skills

• Java

What we offer

• 100 % remote work from anywhere.
• Competitive compensation in USD or local currency.
• Hardware and software setup for home office.
• Flexible schedule – create your own working hours.
• Paid parental leave, vacation and national holidays.
• Mentorship, skill development and growth opportunities within a multicultural, top‑talent environment.