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Senior Product Manager

Travel Business Class · Kichinev

New
Hybrid Senior 🇬🇧 English

Job description

About the role

We are looking for a Senior Growth Product Manager to build and own our Loyalty & Retention product across our travel brands. The main goal is to increase Customer Lifetime Value by improving repeat purchases, retention and referrals through deep product discovery.

Key responsibilities

  • Lead end‑to‑end product discovery, including customer interviews, qualitative research and quantitative analysis.
  • Identify key drivers and barriers to repeat purchases and validate business opportunities before defining solutions.
  • Develop and prioritize product hypotheses, loyalty concepts, financial models and unit economics.
  • Define MVP, product roadmap and PRDs, then lead implementation with design, engineering, analytics, sales and marketing.
  • Run A/B tests and other experiments, measure impact on retention, LTV and overall business performance.
  • Present and defend product strategy and business cases to senior stakeholders.

Required profile

  • 4+ years of product management or growth product management experience.
  • Strong product discovery skills and ability to combine qualitative insights with quantitative data.
  • Experience with retention, loyalty, CRM or lifecycle products and solid understanding of LTV, cohorts and unit economics.
  • Proven ability to independently conduct customer interviews and translate findings into product decisions.
  • English proficiency at B2 level or higher.

What we offer

  • Opportunity to build and shape a loyalty product with room to grow and bring your own ideas to life.
  • Work with the US market on interesting, non‑routine product challenges.
  • Competitive salary and performance‑based bonuses.
  • Hybrid schedule: four days in the office and one day remote per week.

Questions fréquentes

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Travel Business Class

Kichinev