Driver Care Manager – Chișinău Office (On-site)

About the role

Egala by Boekestijn, an international transport company founded in 1994 with over 2,000 trucks and offices in the Netherlands, the UK, Moldova and Poland, is expanding and is looking for a Driver Care Manager for its Chișinău office on Str. Liviu Deleanu 13. You will coordinate and support more than 150 international drivers, ensuring smooth operations, compliance and high driver satisfaction. This is an operational control position, not an administrative one.

Key responsibilities

• Plan drivers' trips (going to work and coming home)
• Maintain contact with assigned drivers
• Keep drivers' documents up to date
• Work in the company's software
• Solve issues that arise during the workflow
• Register driver complaints and resolve them
• Provide salary information to drivers

Required profile

• Full professional fluency in English, Romanian and Russian (spoken and written)
• Ability to manage high-volume operations of 150+ drivers
• Strong communication and conflict resolution skills
• Operational discipline, structured thinking and decision-making under pressure
• Leadership mindset, ownership mentality and a positive, proactive, flexible attitude

Required skills

• MS Office
• Office systems

What we offer

• Stable employment in an international company with more than 3,300 employees across Europe
• A friendly, supportive atmosphere and good working conditions
• Family events and celebrations, and opportunities to share knowledge in international teams
• Regular feedback through surveys and internal meetings
• Internal sport benefit and a lunch ticket card
• Company car booking for work-related tasks

To apply, send your CV by email to the employer.