Key Account Manager (On-site)

About the role

We are looking for a proactive Key Account Manager to join Azamet’s team in Chișinău. The role is full‑time and on‑site, focusing on building and maintaining strategic relationships with our most important customers.

Key responsibilities

• Develop and execute account plans for key customers, tracking performance against targets.
• Identify and pursue opportunities to increase revenue and deepen long‑term partnerships.
• Coordinate with internal departments to ensure service delivery aligns with customer expectations.
• Resolve customer issues promptly and provide regular reports, forecasts, and business reviews.
• Monitor market trends, competitor activity and customer feedback to support strategic decisions.

Required profile

• Proven experience in account management or key‑account roles, preferably in a B2B environment.
• Strong analytical and business‑planning abilities, with a focus on data‑driven decision making.
• Excellent communication, negotiation and customer‑service skills.
• Ability to work collaboratively on‑site, manage priorities and meet deadlines.
• Bachelor’s degree in Business, Management, Economics or equivalent practical experience.
• Professional fluency in English and Romanian; additional knowledge of Russian or other regional languages is a plus.

Required skills

• CRM systems
• Office productivity tools
• Reporting tools
• Forecasting tools