Information Systems Officer (Temporary)

About the role

The Information Systems Officer will support the ASYCUDA Programme within UNCTAD, providing technical assistance to National Customs Services and project teams in Moldova. This temporary three‑month assignment focuses on system development, maintenance, and user support.

Key responsibilities

• Manage feasibility studies, system analysis, design, development and implementation of moderately complex customs systems.
• Develop detailed technical specifications, user documentation and training materials for ASYCUDA applications.
• Maintain, upgrade and troubleshoot existing ASYCUDA user systems, ensuring data security and performance.
• Develop and maintain proprietary programs such as ASY_NCTS and the Automated Export System, including integration and disaster recovery planning.
• Organise unit and integrated testing, assist users in acceptance testing, and provide ongoing user support.

Required profile

• Advanced university degree in computer science, information systems or related field (or equivalent experience).
• Minimum five years of progressive experience in planning, designing, developing and maintaining information systems, preferably in customs or international trade digitalisation.
• Experience delivering training within governmental organisations and working in an international environment.
• Fluency in English (required); knowledge of Arabic, Russian, Spanish, Chinese or French is desirable.

Required skills

• Proficiency in Java programming.
• Experience with Linux operating systems.
• Strong knowledge of Oracle database technologies.
• System analysis, database design and integration of complex ICT solutions.