Scrum Master

About the role

This role manages and facilitates the Scrum process within distributed teams, ensuring effective Agile practices and ceremonies. It also guides and coaches the team on Agile/Scrum principles, supports collaboration across stakeholders, and promotes continuous improvement.

Key responsibilities

• Manage and facilitate the Scrum process in distributed teams, including Agile ceremonies
• Coach the team on Agile/Scrum principles, practices and continuous improvement
• Facilitate discussions, decision-making, conflict resolution and collaboration across stakeholders
• Monitor day-to-day project progress and release initiatives, focusing on scope, timelines, quality and dependencies
• Work with Platform Management and Product Owners on team performance, delivery progress and a refined Product Backlog
• Identify process inefficiencies, propose improvements and follow up on Sprint Retrospective actions
• Promote collaboration and knowledge sharing across teams and Scrum Masters through regular alignment and platform-level workshops
• Drive initiatives that improve team efficiency, collaboration and platform delivery

Required profile

• University degree in Business, Computer Science or a related field (or equivalent experience)
• At least 3 years of proven experience as a Scrum Master, Agile Project Leader or similar Agile role
• Hands-on experience with Scrum in distributed teams; large-scale Agile experience highly desirable
• Previous experience in the airline industry is an advantage

Required skills

• Proven facilitation, conflict resolution, situational awareness, team empowerment, transparency and continuous improvement
• Planning, organizational, analytical and problem-solving skills with attention to detail
• Strong communication and interpersonal skills, very good spoken and written English