Digital Product Analyst (2 openings)

About the role

The Digital Product Analyst will support the Digital Transformation of Social Protection project led by the Ministry of Labour and Social Protection (MLSP) in Moldova. Working within the UNDP framework, the analyst will help design, develop, and monitor digital solutions that improve service delivery and efficiency across the social protection system.

Key responsibilities

• Analyze user needs and translate them into functional specifications for digital products.
• Collaborate with Ministry officials, IT teams, and UNDP experts to design and implement digital tools.
• Monitor product performance, gather feedback, and recommend enhancements.
• Support data collection, reporting, and visualization for project monitoring.
• Ensure alignment of digital solutions with the project’s objectives of inclusivity, resilience, and adaptability.

Required profile

• Relevant university degree (e.g., Computer Science, Information Systems, Economics).
• Experience in digital product development or analysis, preferably in public sector or development projects.
• Strong analytical mindset with ability to work across multidisciplinary teams.
• Familiarity with social protection or public service delivery contexts is an advantage.

Required skills

What we offer

• Opportunity to contribute to a high‑impact digital transformation initiative in Moldova.
• Collaboration with UNDP experts and national stakeholders.
• Professional development within a multicultural UN environment.